Frequent Q & A

  • The Price?

    this is a loaded question which requires a lengthy response.. the short answer is this: Prices vary based on the time it takes from the beginning of the groom to the final touches. The amount of time your pup needs varies based on the selected service, condition of coat, requested haircut, any add-on treatments, and temperament of your pup. An estimate of the services I offer can be viewed on the Services page.

  • How Long?

    We aim for:

    3-5 hours for a full groom

    3 hours for a bath and tidy

    2-3 hours for a short coated bath

    Working with animals is unpredictable, so exact times can be hard to determine. We can always work around your schedule. Live your life! The first appointment is always the fastest.

    If you need your dog back by a certain time, let us know when you make your appointment and we can accommodate.

    Please always leave extra time for cuddles, play, and bond building between dog and groomer

    We always text 30 minutes before we are done with their glam.

  • Independent Groomer?

    Wild Dog Grooming houses a variety of independent grooming businesses through what we call a “rental model system”. Most new clients believe that all stylists are employees of the salon, but WDG acts as a “salon mall”, similar to today’s Sola Salons.

    *groomers’ prices, payment methods, products, services, quality, availability, policies, and contact information will vary. This allows groomers to have complete autonomy and pride as skilled service workers.*

    Disputes should be resolved with your individual groomer, as well as reviews.

  • Anal Glands?

    We have long since stopped the practice of expressing anal glands. “expressing” anal glands is an old and outdated practice taught in grooming schools during the 1950’s. If your dog has an issue with its anal glands, this should be resolved between proper diet and your veterinarian. Dogs in the wild have been expressing their own anal glands for thousands of years. We strongly believe that this is an unnecessary practice and do not offer it at our salon.

  • Kennels or Free Roam?

    This largely will depend on each dog. Although we do allow dogs to free roam, please understand that not all dogs behave as they would at a daycare or dog park. its a different vibe here. On any given day you may find your dogs waiting next to the only person they know, their groomer. Dogs are encoured to politely greet each other and rest or “hangout” until its there time to be groomed. every now and then two dogs will find their soul mate and become pals. Friendly, respectful, play is encouraged. Any dogs who cannot tolerate their stay by excessive barking, biting (aggression towards dogs/people) scratching at doors/kennels, urinating/defecating, etc., will be politely asked not to return and we will refer you to another salon or dog trainer.

  • When should I bring my puppy in?

    We recommend starting a puppy with grooming as soon as they get their Parvo vaccine (usually at 3-4 months). The earlier, the better. It’s ideal to come weekly or bi-weekly for a bath and tidy for the first 6 months so we can train and work with your dog on getting them used to grooming and they can socialize too!

  • What is included in the Therapy Bath?

    We use products by Iv San Bernard and can determine exactly what your dog needs when we see their skin and coat.

    Zolfo Shampoo is an anti-fungal meant for yeasty toes or yeasty skin and also helps with fleas/ticks.

    Mineral Plus Creme is an anti-bacterial shampoo that helps heal skin infections and inflamed skin.

    PH Conditioner helps balance the PH levels on sensitive skin and hair to allow for proper hydration and aid in healing and protection.

    Mineral H is an incredible hair regrowth shampoo and great for dogs with allergies

    Purifying Mask is a detoxifying creamy hydrating mask used on inflamed skin before the bath.

    Red Clay Mask is meant for oily rashes that need a clay to draw out impurities.

    Ginkgo Oil & Ozonated Olive Oil drops are added to conditioners and can be used to heal and hydrate.

    Triple Oil is used with both of these oils and we sell this as a topical spray to heal ear infections, hot spots and raw skin

  • What is our cancellation policy?

    Please give 48 hours notice to cancel/reschedule to avoid being charged the full cost of your grooming appointment.

    A no call/no show will be charged the full amount of the appointment.

    If you cancel the day of your appointment, you will be charged the full amount of the service.

    If you are more than 15 minutes late, you will be given a grace period of 15 minutes. You will be charged $1/minute after the first 15 minutes up to 30 minutes. After 30 minutes, your appointment will be canceled and you will be charged the full price of your service.